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🗂️ Topic: Economy / Digital Commerce / MSME Development

TEAM Initiative: Government Launches ₹277 Crore Drive to Digitally Empower 5 Lakh MSMEs via ONDC

Introduction

The Ministry of Micro, Small, and Medium Enterprises (MoMSME) has launched the MSME Trade Enablement and Marketing (TEAM) Initiative with a total budget of ₹277.35 crore spread over three years. In collaboration with the Open Network for Digital Commerce (ONDC), the initiative seeks to digitally onboard 5 lakh micro and small enterprises, focusing on women-led and socially disadvantaged businesses.


🎯 Objectives of the TEAM Initiative

  • Integrate MSMEs into the ONDC ecosystem to enhance their digital footprint.
  • Provide:
    • Digital storefronts
    • Payment gateways
    • Logistics support
  • Lower the entry barrier for small businesses entering e-commerce.
  • Build credibility, reach, and competitiveness for local sellers.

🏙️ Workshops and Training for MSMEs

  • 150+ workshops to be held across Tier 2 and Tier 3 cities.
  • Focus areas:
    • Digital catalogue creation
    • ONDC compliance
    • Platform usage best practices
  • Priority for:
    • Women entrepreneurs
    • SC/ST-owned businesses

💸 Financial Support & Incentives

  • Aid for Seller Network Participants to:
    • Build online stores
    • Manage digital catalogues
    • Handle account operations
  • This ensures smooth onboarding and continued digital presence for small businesses.

🛒 Understanding ONDC

  • ONDC (Open Network for Digital Commerce) is a government-backed open protocol aiming to:
    • Break the monopoly of large e-commerce players
    • Empower local sellers
    • Foster competitive pricing and innovation
  • Unlike traditional platforms, ONDC is not a single app, but a network connecting sellers, buyers, logistics, and payment systems.

🌐 Advantages of ONDC for MSMEs

FeatureBenefit to MSMEs
Open-source frameworkLow-cost entry and high flexibility
Equal visibilityReduces bias toward big brands
Integrated servicesStreamlined selling experience
Innovation-friendly designEncourages custom solutions and tools

⚠️ Challenges to Address

  • Platform complexity for tech-illiterate users
  • Dispute resolution remains underdeveloped
  • Customer service issues due to ONDC’s decentralised model
  • Brand loyalty for existing e-commerce platforms like Amazon and Flipkart poses competitive pressure

🚀 Future Roadmap

  • Invest in digital literacy and localised training to increase adoption
  • Develop a robust dispute redressal mechanism
  • Launch targeted awareness drives to build trust
  • Improve digital infrastructure in semi-urban and rural areas

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